Auto Repair FAQs

Absolutely not. Long story short, it's your vehicle, so it's your choice. An auto body shop is a lot like your family doctor. Some are in the "network" and some aren't. It doesn't mean that you can't use whoever you want to Most reputable collision centers want you to "want" to be at their facility instead of feeling trapped into it. According to the U.S. Bureau of Labor Statistics, there are 151,910 auto body technicians as of May 2023, so there are plenty of options for you to choose from!

Yes! Ron's Body Shop has been serving Central Arkansas for over 45 years, and we have always stood behind our workmanship. We pass along all the parts warranties directly to our customers, and our workmanship and paint come with a lifetime warranty as long as you own the vehicle. We wish we could guarantee that you wouldn't be involved in another accident and need our services, but rest assured that if you do need us, we are here to be your dependable auto body shop.

When insurance companies are involved, Ron's Body Shop does not decide which types of parts are used to repair customer vehicles. Each insurance company includes a clause detailing the types of parts to be used during repair within each individual auto insurance policy. While Ron's Body Shop will advise the insurance company advisor of ill-fitting or non-comparable parts, we always give our customers the choice to upgrade to new OE parts. However, this can result in the customer is responsible for the additional costs of parts.

Many automobile manufacturers have "parts price matching" programs. Ron's Body shop utilizes this every day to get our customers the best possible deal each time. These programs allow us to get our customers' OE parts at aftermarket pricing. 

Please keep in mind that we're not saying that all aftermarket parts are inferior. In fact, many parts are made in the same facility, just labeled differently at the end of the assembly line. Some aftermarket parts actually come with a much better warranty than that of the OE part. As a reliable local auto body shop, Ron's Body Shop will make sure to give you these options and talk you through any questions and decisions you might have.

Each and every repair is different. As soon as your repair plan and parts procurement process have been established, we will be able to give you a more accurate estimated time until completion.

Each and every repair is different. As soon as your repair plan and parts procurement process have been established, we will be able to give you a more accurate estimated time until completion.